Our broker friend actually found Charlene for us. He spoke with her prior and said he had a really good feeling about her! Through working with Charlene, we found that she is a very kind, intuitive, straight forward, honest, and trustworthy person or realtor. She is very communicative, reliable, and also doesn't sugar coat things. We have worked with two other realtors before (the homes didn't work out), and we never felt as represented or understood before, than with Charlene. She made sure she supported our needs, and thoroughly understood what we wanted. She helped us get our first home (dream location and older-fixer upper home)! She represented both seller and buyer and in fact, knew the sellers (which I have heard can be challenging if there is a relationship there, especially being the buyer's in this case). She made us feel very supported in our needs (for the home repairs) and t…
Our broker friend actually found Charlene for us. He spoke with her prior and said he had a really good feeling about her! Through working with Charlene, we found that she is a very kind, intuitive, straight forward, honest, and trustworthy person or realtor. She is very communicative, reliable, and also doesn't sugar coat things. We have worked with two other realtors before (the homes didn't work out), and we never felt as represented or understood before, than with Charlene. She made sure she supported our needs, and thoroughly understood what we wanted. She helped us get our first home (dream location and older-fixer upper home)! She represented both seller and buyer and in fact, knew the sellers (which I have heard can be challenging if there is a relationship there, especially being the buyer's in this case). She made us feel very supported in our needs (for the home repairs) and took care of the tasks that needed to be done, just in the nick of time (due to the worker's). We are very impressed by Charlene's professionalism, her experience in this field is very knowledgeable, and she is very easy going but very 'on it'. I think she can fit anyone's needs once she meets you too, she is a people-person and truly wants the best for you, and we could feel that. My husband and I feel very happy to support her in this business and we are so excited to move in to our new home!
First-time home buyers: call Charlene now! Her local knowledge and working relationships were crucial to navigating Albuquerque's current intense housing market and landing my very first home. I couldn't have done it without her! Charlene was incredibly responsive and professional throughout the process, helping me make competitive offers FAST when every minute mattered. Her advice at every step, from working with my lender to making an offer to understanding the inspection report to negotiating repairs, was spot-on. Charlene knows her stuff, but she's also a joy to work with. She proactively sent me listings that met my criteria, responded promptly to every email or text I sent her (even late at night or early in the morning,) sent me supportive GIFs when I was anxious, and never made me feel like I was bugging her with my frequent first-time homebuyer questions. The seller's agent and …
First-time home buyers: call Charlene now! Her local knowledge and working relationships were crucial to navigating Albuquerque's current intense housing market and landing my very first home. I couldn't have done it without her! Charlene was incredibly responsive and professional throughout the process, helping me make competitive offers FAST when every minute mattered. Her advice at every step, from working with my lender to making an offer to understanding the inspection report to negotiating repairs, was spot-on. Charlene knows her stuff, but she's also a joy to work with. She proactively sent me listings that met my criteria, responded promptly to every email or text I sent her (even late at night or early in the morning,) sent me supportive GIFs when I was anxious, and never made me feel like I was bugging her with my frequent first-time homebuyer questions. The seller's agent and my lender already knew her and enjoyed working with her, too, which made the whole process much smoother. Thanks for making me a homeowner, Charlene! 10/10 would recommend!
Charlene Rockwell was by my side consistently helping to navigate the turbulent waters of Albuquerque's recent real estate market. Homes were selling even before they were listed! She remained a calm force and worked to find the perfect place for me. This was my fifth home purchase, (so I have several other experiences to compare it to). I have been lucky enough to work with wonderful realtors in the past. Charlene was top of the totem pole! She is extremely responsive, very organized, and stays in constant communication throughout the entire process. Any work that needed to be done on my former home, she fully scheduled for me, (after providing multiple bids for each project). She is a strong negotiator yet still maintains positive or productive relationships with everyone she interacts with. I will not hesitate to work with her in the future and neither should you!
Charlene was very responsive from the get-go as we started our Albuquerque home search from out of state. She helped guide us to the areas of town that held qualities that were most important to us and listened to us along the way as we noted things we did or did not like about the properties we viewed. She was always very pleasant and helpful and I always felt that she was trustworthy and genuine. She never once stopped working hard for us, even after we closed on our home she continued to offer advice and guidance when we asked for it. I would definitely work with her again and would recommend her to any friend or family member of mine. Thank you!